Privacy Policy
Overview
Caudate Technologies("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://caudate-tech.com or contact us about our services.
We are a B2B digital agency providing enterprise technology services including SAP support, Google Ads management, SEO, content strategy, and performance marketing. Most visitors to our site are business professionals evaluating our services or submitting project inquiries.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the site. If you have any questions, contact us at contact@caudate-tech.com.
Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
- check_circleSubmit a contact or project inquiry: Full name, business email address, website URL, services of interest, and your message.
- check_circleSubscribe to our newsletter: Email address only.
- check_circleEmail or call us directly: Any information contained in your communication.
Information Collected Automatically
When you visit the site, our hosting provider (Vercel) and any analytics tools may automatically collect:
- radio_button_uncheckedIP address (anonymised where technically possible)
- radio_button_uncheckedBrowser type and version
- radio_button_uncheckedOperating system
- radio_button_uncheckedReferring URL
- radio_button_uncheckedPages visited and time spent
- radio_button_uncheckedDate and time of access
We do not collect payment card details, government ID numbers, health information, or any other sensitive personal categories. Our site is not designed to collect personal data from consumers in a retail context.
How We Use Your Information
We use the information we collect for the following purposes:
Responding to inquiries
To review your project request, prepare proposals, and communicate with you.
Marketing communications
To send newsletters or updates you have opted into. You may unsubscribe at any time.
Site improvement
To analyse how visitors use our site and improve content and performance.
Legal obligations
To comply with applicable laws, regulations, or enforceable government requests.
Security
To detect and prevent fraudulent activity, abuse, or technical issues.
Service delivery
To manage our business relationship and deliver contracted services.
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under one or more of the following lawful bases:
| Activity | Legal Basis |
|---|---|
| Responding to a contact or project inquiry | Legitimate interests (pre-contractual steps) |
| Sending newsletters you subscribed to | Consent |
| Analysing site usage | Legitimate interests (improving our service) |
| Compliance with legal obligations | Legal obligation |
| Delivering contracted services | Performance of a contract |
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 3 years from last interaction |
| Newsletter subscriptions | Until you unsubscribe |
| Server and access logs | Up to 90 days |
| Contracted client data | Duration of engagement plus 7 years (legal/tax compliance) |
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
GDPR Rights (EEA and UK residents)
Access
Request a copy of the data we hold about you.
Rectification
Ask us to correct inaccurate or incomplete data.
Erasure
Request deletion of your personal data ("right to be forgotten").
Restriction
Ask us to limit how we process your data.
Portability
Receive your data in a structured, machine-readable format.
Objection
Object to processing based on legitimate interests or for direct marketing.
Withdraw consent
Where processing is based on consent, withdraw it at any time.
Lodge a complaint
File a complaint with your local data protection authority.
CCPA Rights (California residents)
- check_circleKnow what personal information is collected, used, shared, or sold.
- check_circleDelete personal information held by us.
- check_circleOpt out of the sale of personal information (we do not sell personal data).
- check_circleNon-discrimination for exercising any of the above rights.
To exercise any of these rights, email us at contact@caudate-tech.com. We will respond within 30 days. We may need to verify your identity before processing your request.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
- lockHTTPS encryption for all data in transit
- lockAccess controls limiting who within our organisation can view personal data
- lockRegular review of data handling practices
- lockHosting on Vercel infrastructure with enterprise-grade security
No method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a data breach affecting your rights and freedoms, we will notify you and relevant authorities as required by law.
International Data Transfers
Caudate Technologies operates globally and serves clients in the United States, European Union, and other regions. Your information may be transferred to and processed in countries outside your own, including the United States, where data protection laws may differ.
Where we transfer personal data from the EEA or UK to a third country, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses (SCCs) or an adequacy decision by the relevant authority. You may request details of these mechanisms by contacting us at contact@caudate-tech.com.
Children's Privacy
Our site and services are directed exclusively at businesses and professionals. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us immediately at contact@caudate-tech.com and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of the site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Caudate Technologies
Data Controller